BobaSync is officially launched.
After months of building side by side with real wholesalers and real shops, BobaSync is out of beta and open to every boba supplier and shop in the US. Here's exactly what that means — and what it costs (mostly: nothing).
For the past several months, BobaSync ran as an invite-only build. We sat in warehouses, watched how orders actually arrive — texts at 9 PM, voicemails in Mandarin, photos of handwritten lists, email chains that change three times before anyone confirms — and built the software around that reality instead of asking anyone to change it.
Today it's open to everyone. No application, no waitlist. You reach out, we set you up personally, you're live within about 48 hours.
What suppliers get — free
The platform itself is free for wholesalers: a hosted storefront where your customers browse your real catalog and order online, invoicing with payment links your customers can pay by bank or card, and account management in one dashboard. Two things worth calling out:
- Price privacy is the default. Your storefront shows no public prices — each customer signs in and sees only their own pricing. Competitors see nothing. Wholesale pricing is relationship pricing, and the software respects that.
- Your customers change nothing. They keep texting, calling, and emailing exactly like today.
The AI Order Desk — orders that type themselves
The paid piece is the AI Order Desk: every order message — text, voicemail, email, even a photo of a handwritten list, in English or Chinese — is read automatically and turned into a ready-to-confirm order with that customer's own prices applied. Confirm it, and the invoice plus a payment link goes back to the customer by text. It's $99/month, or $594/year.
Founding pricing: first 20 suppliers, 50% off for life
The first 20 suppliers to join lock the AI Order Desk at $49.50/month — forever. Two of those spots are already taken. And here's the part we're a little proud of: the counter on our homepage is wired directly to our database. It's never marketing math, and when it says 18 left, that's a real number that goes down and never resets.
One more thing that stays true from our earliest commitments: we only ever take 1% on net-new customers that BobaSync's discovery brings you — the customers you already have stay yours, free, forever.
For boba shops: free
Nothing changes on the shop side except availability: the shop app — inventory, one-tap supplier ordering, staff management, real drink costs — is free. We build your account for you and you're live in about 10 minutes.
Why "officially launched" actually means something
We didn't want to launch on promises. So we waited until the unglamorous parts worked on real orders: Chinese handwriting parsed correctly, a 20-foot container manifest read into inventory, invoices paid through a text link, and a supplier's whole catalog — hundreds of SKUs with per-customer pricing — running live. That bar is met. That's the launch.
Want in? Suppliers start here · Shops start here · or just email support@bobasync.com — I read every message personally, and I'll reply within 24 hours.
— Vincent, BobaSync